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Customer Stories: John & Pat, living in The Ashton at The Willows, Silsden

“We lived in the same home for 42 years in Oakworth and fancied a change, this was the perfect location for us, we love being so close to the canal”

John & Pat

John & Pat with Site Manager Tom

We are delighted to share the story of our first residents, John and Pat, who recently moved into their beautiful Ashton home at The Willows in Silsden. They expressed that the moving process is all new to them considering they previously lived in the same home for 42 years, they said our Sales Advisor and the whole team supported them right through the process.

What attracted you to The Willows development in Silsden?

Location, right next to the canal on a quiet lane, we like that there is a varied style of homes at The Willows, they’re all different which makes for a good community, the build quality is great and the best we looked at, love the natural stone.

What factors were most important to you when choosing a new home?

Size and location again, everything being new and fresh, nothing we need to fix or do, and for us we are at an age where we would like peace of mind that we are in a safe energy efficient home.

Can you share a bit about why you chose Skipton Properties?

We liked the build, natural stone over brick, looks far better than brick and more apealing.

How was your experience with the purchasing process from Skipton Properties?

Our Sales Advisor, Karen was very good we never felt any pressure, we bought off plan as Karen explained the site to us very clearly. We heard about The Willows site when we were actually considering moving to another one of Skipton Properties sites (Bolton Gardens, Silsden) and Karen recommended we go to have a look at Croft Mill in Foulridge to get a feel of Skipton Properties homes, we loved it.

Did you encounter any challenges during the purchase, and how were they handled?

We had some challenges with solicitors as they had changed half way through, there were some documents they couldnt find for us, another challenge we faced was not being experience in the process of purchasing a home these days as we had lived in our last home for so long, so it was daunting but we were supported through it.

What features or aspects of your new home stood out to you the most when you first saw it?

We are pleased with how light and roomy it feels, good size bedrooms a nice private garden, our grandkids are fighting over the bedrooms!

Is there anything Skipton Properties could have done to improve your overall experience?

No, any snagging was put right straight away and we had some issues with setting up and testing our alarm but that was quickly seen to by Excellence Manager Alan!

Pendle-Farm-Blenheim_CGI

Pendle Farm – Worsthorne

THE BAILEY_CROFT_MILL

Croft Mill – Foulridge

The Alders – Skipton

The Willows – Silsden

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