Category: Uncategorised

  • It’s National Compliment Day!

    We thought it was the perfect opportunity to salute our hardworking Site Managers, considering they are the thread that weaves everything together 🙂

    (From left to right) David has put in 6 years on the Site Management team and his dedication shows. Michael loves taking on the everyday challenges of Site Management! John enjoys watching customers move into their happy new homes. Lee (a finalist at 2021’s LABC Building Excellence Awards) gets immense satisfaction seeing all of our sites come alive with beautiful stone homes, while Craig is passionate about giving his team members and customers an uplifting experience.

    We asked them what their favourite home is and why…

    At The Alders, Skipton, Craig is smitten with the charming three-bedroom Bramble, drawn to its perfectly proportioned, traditional elevations and impressive master bedroom and Lee, likes The Wood. With generous living areas, four bedrooms and a study, it’s the perfect family home.

    At Bolton Gardens, in Silsden, Michael fell in love with the large kitchen and timeless style of The Ermysted, a charming family home currently available in our future releases at Bolton Gardens in Silsden. Meanwhile, David chose The Craven’s stunning four-bedroom layout, a beautifully flowing, cleverly designed and undeniably popular home.

    John, our Site Manager at Ebor Mills, Haworth, has developed a fondness for the delightful Warehouse and Spinning Mill homes due to the quirky integral balconies.

    Whose day will you brighten with a compliment?

    View some of our homes they mention in the gallery below…

  • Customer Stories: Raymond and Diane

    Raymond and Diane, The Ashton: Bolton Gardens, Silsden

    Why did you want to make Bolton Gardens, and Silsden, your home?

    When we saw that you were building here in Silsden we booked to view straight away. Living in Oxenhope previously, we have wanted to move over this way for some time, and Bolton Gardens, a stone’s throw from Ilkley, was perfect for us. The development has a real ‘Yorkshire Dales feel’ to it; we love it!

    It made our buying decision so much easier having lived in a Skipton Properties build previous to this, albeit a refurbishment; we already understood your company values, the buying process and the quality of finishes.

    What made you buy a Skipton Properties home for the second time?

    Having lived in an SP refurbishment previously, we were already impressed with the finishes. It made our buying decision so much easier, we had a good understanding of your company values and the buying process.

    We did view other new build developments in the area, but our heart was with Skipton Properties and Bolton Gardens.

    What was your experience of buying a new home with us?

    Great! We were always able to come and look at our home during each stage; our Sales Advisors were always accommodating. After a particular visit to the development, we remember heading into Ilkley for a coffee and thinking wow! We were so happy to have secured this particular home.

    One of our final visits was after the carpets had been laid; that was a real defining moment for us, seeing the finishes in person. We knew we were going to be happy here!

    What made you choose the Ashton style?

    Although we bought off-plan, our Sales Advisor at the time, Karen D, talked us through the layout and full design of The Ashton. Our home flows beautifully and it’s just what we were looking for.

    A 3-storey home wasn’t what we wanted anymore; we needed something that suited our lifestyles more. Knowing we needed to downsize was daunting, but little things, like the amount of built-in storage and the size of the bedrooms in The Ashton, put our minds at rest straight away. Our family are regularly here, living locally themselves, and we never feel cramped! We can’t wait to throw open our dining doors in the Summer and host some family BBQs 😉

    Talk to us about the day you moved in.

    It all went relatively smooth! The team on site were really helpful; we have no complaints. The worst part of the whole day was the rain!

  • You’re covered with 24/7 support…

    The weekend is upon us. We thought today was therefore the perfect opportunity to formally announce our partnership with Davies 24/7.

    Who are they you may wonder? They’re a wonderful team of tradesmen and women who are here to help when our office isn’t open. We understand that you might need help with an emergency at any time of the night, so we’ve teamed up with Davies 24/7 to ensure you are supported 24/7!

    What is covered?

    Central heating & hot water system ~ no hot water or heating as a result of a breakdown, leak or failure

    Failure of internal electrics ~ failure of all sockets or lighting on one or more floors

    Drainage ~ Blockages or damage to waste pipes. Blocked bath, sink, toilet or external drainage

    Plumbing ~ toilets not flushing, leaks from the toilet, hot and cold-water cylinders/tanks, central heating water pipes

    Security ~ Faulty front or back door locks or if your property is not secure

    If you’re a homeowner in one of our homes and you’re in the first two years of your LABC warranty you’re covered by Davies 24/7. If you haven’t got this information and would like a full copy of the document, please email us here.

    FAQ’s

    Q. What constitutes an emergency?

    A sudden and unforeseen incident in your home, which immediately:
    i) exposes you or a third party to a risk to health or,
    ii) creates a risk of loss or damage to your home or makes it uninhabitable

    Q. Does this include accidental damage to my property by me or anyone else?
    No, this cover is only for emergency breakdown or defect issues only.

    Q. How quickly will a Home Emergency contractor get to me?
    On average, our contractors will endeavour to be with you within four hours in urban areas and six hours in rural areas.

    Q. If one of my toilets is leaking will you carry out a repair?
    If you are unable to isolate the leak then we would send a contractor out to you.

    Q. One of my toilets is blocked will you carry out a repair?
    If you have another toilet in the property and the blockage is not affecting any other
    facilities, we would ask you not to use that toilet and contact Skipton Properties on 01535 639620 and select option 4 during normal office hours which are Monday to Friday 8.30am to 5pm to log it as a maintenance issue. However, if it is the only toilet or is affecting your other facilities, we will send a contractor to unblock the pipes or drains.

    Q. I have lost my keys! Can you help?
    This is not covered.

    For more information on snagging process. Please click here.

    Skipton Properties’ emergency assistance helpline is administered by Davies Emergency Response, a trading style of Nationwide Property Assistance Limited. Nationwide Property Assistance Limited is authorised and regulated by the Financial Conduct Authority in the United Kingdom – Registered No: 659799. Details about the extent of this regulation by the Financial Conduct Authority are available from us on request.

  • Our customer care process

    Buying a new home is one of life’s big decisions. You are investing not only in your future, but a place you and your family can call home for years to come. Although every care has been taken to ensure there are no problems when you complete, there can occasionally be some minor issues that only become apparent once you have moved in.

    You have the keys. What’s next?

    Just because your home is now yours doesn’t mean we stop supporting you. On handover, you’ll be given a tour of your home by your Sales Advisor. Your Site Manager will also be available to answer any technical questions. Your Sales Advisor will pop by or give you a call to say hello a few days after completion, and if there are any minor issues, our site team will quickly rectify them for you over the first two weeks. Once the two weeks are up, you’ll be contacted by our Customer Care Coordinator in our Head Office who will introduce herself and make sure you are happy with everything. The Customer Care team will then be your point of contact for the next two years.

    Want to find out more about our Customer Care process and what to expect? We’ve given you a flavour here.

    Call Karen L to discuss Bolton Gardens in Silsden or Ebor Mills in Haworth on 01535 280309.

    Call Karen D to discuss The Alders in Skipton on 01756 636633.

  • A new home for 2023, from our family to yours

    May we take this opportunity to say we hope you had a wonderful Christmas and wish you a happy new year.

    It’s not often we have offers on our homes because of what we put into them; we always try to go one step further by adding extras into our specification that others might not. So when we do have something to help our families onto the ladder, it’s something to shout about!

    At Bolton Gardens, Silsden, we have just one three bedroom cottage available with this select offer. Reserve the Ashton in January and we’ll pay your Stamp Duty and include flooring in our already comprehensive specification. A saving of over £7,000. Plot 74 sits on the southern part of the development. It has a sizeable garden with plenty of room for storage. Inside, it’s a cleverly-designed home that strikes a balance between open-plan and traditional. The Ashton will be ready next Spring and is priced at £305,000.

    At The Alders, Skipton we have two further three bedroom homes. The Lark, Plots 86 and 86 both benefit from south-west facing gardens. One of the main reasons we love these homes is that they have both an en-suite and a main bathroom, which is perfect for young families. You can love this home even more that you will have little to nothing to pay to move into this home. We’ll pay your Stamp Duty, legal and removal fees, and include flooring. A saving of £8,000. The Lark can be ready as early as February and both homes are priced at £300,000.

    We believe the Christmas break is the perfect time for our team to rest after a long year so we’re closed throughout Christmas, but we’ll open again on the 2nd January 2023 from 10:30am at both of these developments.

    Call Karen L to discuss The Ashton in Silsden on 01535 280309

    Call Karen D to discuss The Larks in Skipton on 01756 636633

  • New four bedroom home ready to view in Haworth!

    Our new Sales Advisor, Karen L, is available for appointments at Ebor Mills.

    All of our new homes are now sold and we’re completing the final phase at Ebor Mills, The Spinning Mill. It features a selection of four-bedroom homes all benefitting from inset terraces with frameless glass balustrades, original features, high ceilings and spacious interiors.

    We are now able to host viewings at our lovingly restored Spinning Mill 🙂 Contact us here to book an appointment for the new year.

    A little about the Spinning Mill

    Each of these large four-bedroom homes is spread across two floors, and one spreads across three. Entering the house on the ground floor, you’ll find a spacious entrance hall. The ground floor is given over to the kitchen/dining, utility and cloaks, with access to outside space and a handy cupboard to the hallway.

    Climb the stairs to the first floor, and you’ll find a unique lounge, a main bathroom and two double bedrooms. Again, we’ve added storage to this level.

    On the second floor, we have two double bedrooms, each occupying an ensuite shower room. The master bedroom benefits from a characterful outside terrace area.
    Outside you will find a south-facing patio, two parking spaces and access to a landscaped communal garden moments away, including benches and picnic-style seating.

    Contact us here to book an appointment for the new year.

  • Merry Christmas and a Happy New Year 2023

  • Could we be ‘Large House Builder of the Year’?

    Last week, we were told that we had made the shortlist for the Construction Award of Excellence ‘UK Large House Builder of the Year’. We were told there was stiff competition in this year’s awards so to be shortlisted in the same category as last year’s award win is an even bigger honour. The award’s judges look for the gold standard in the house building industry, those companies that are trying to go one step further in everything they do.

    In our award submission we talked about the tricky developments we have undertaken. From Ebor Mills in Haworth, where we have painstakingly converted three mill buildings and retained historical features to Bolton Gardens in Silsden, which has been challenging in respect of the levels and other preparations. Both developments have been built in natural stone and our high quality, inclusive specification. We also spoke about some of the process changes we are undertaking, which we’ll be able to tell you more about next year. What we can say is we’re committed to investing in our team and the way we do things to continue to ‘Re-imagine’ our homes and the experiences our customers receive when buying from us.

    Our team at Skipton Properties is very important, a large proportion of them have been with us for many years and all understand our values and our quality aspirations. Want to know more about our values read here. Or if you’re thinking of buying a new home and want to hear from some of our existing homeowners click here.

    The Awards will be held in London on Thursday 20th April 2023. May we take this opportunity to say a big thank you to our team and our homeowners for believing in us.

  • Customer Stories: Martin & Kathryn

    Welcome to The Alders, Martin and Kathryn

    We watched the promo video on the website; it was really encouraging to see your Sales & Marketing Director, Caroline, talk about building new communities and what it means to the company, especially compared with some bigger developers”.  

    Why did you want to make The Alders home? 

    We have wanted to move to Skipton for a long time now. We viewed the Skipton Properties houses in Silsden while waiting for The Alders launch, and as soon as the first phase became available, we jumped at it! We had an idea that this particular development would be in demand, so we wanted to get our plot signed up straight away!   

    Did you know much about Skipton Properties before buying? If so, what was it about us that you liked?

    While searching for our new home, we researched local developers and found Skipton Properties while browsing the web. We watched the promo video on the website; it was really encouraging to see your Sales & Marketing Director, Caroline, talk about building new communities and what it means to the company, especially compared with some bigger developers.  

    What was it about ‘The Curlew’ that drew you to it?

    We loved the layout from the beginning. The welcoming feel you get when entering the house; ticked all the boxes for us. A big selling point for us was the garage and utility. It gives us the space we need to build our life together here. It was exactly what we were looking for!

    How was your experience overall? Any defining moments?

    The first time we were in the house alone was a defining moment for us! We sat and looked out of the window at the views for a long time! We were pretty emotional knowing that this home would be ours and we felt a real excitement on the lead-up to completion. So far, we’ve already had some good memories and only lived here a month! Our Sales Advisor, Karen, was really accommodating throughout our journey, always ensuring we were kept in the loop at each stage of the build. 

  • A Beautiful 3-bedroom Cottage in Skipton

    The Alders; conveniently located just a few minutes’ drive from Skipton town centre and train station. There’s a bustling market in the town centre several days a week, along with a wealth of independent shops and familiar brands.

    Our 3-bed Larks​ are priced at £300,000 and can save owners hundreds of pounds a year in energy, as they are more than 50% cheaper to run than older properties. Each of our properties benefits from a modern, sustainable design incorporating a remarkably high level of thermal insulation. Sitting in a prominent position, close to the entrance of the development, with stunning views of the surrounding countryside and landscaping.

    Reports show Boxing Day to be the most popular day of the year for buyers and sellers, so beat the post-Christmas boom, avoid disappointment and reserve with us today! 

    “It’s an absolute privilege to be the first resider at The Alders. Even though it’s still very much a building site, it feels really peaceful. We love our new home”

    Homeowner, plot 2

    Not been able to visit us recently? Browse the show home gallery here. 

    Call Karen on 01756 636633 or email: thealders@skiptonproperties.com 

    *imagery shown below is imagery of this home in build and current and previous show home imagery of different house styles